Terms & Conditions

Kaizen Martial Arts – Terms & Conditions

1. Who We Are

Kaizen Martial Arts is a martial arts school operating in Southwest London. These Terms & Conditions apply to all students, members and visitors training with us or using our facilities.

2. Membership & Enrolment

• Membership/enrolment is personal to the individual named and is non-transferable.
• Membership commences on the date we accept your application / payment for the course or membership.
• If you join via a school-term membership (e.g. 8 – 12 weeks) you commit to that term.
• Our monthly membership is formed via 2 methods. The non-flexible option which is based on 12 monthly payments across the year. This CANNOT be cancelled during holiday periods. One month notice, in writing, is required for termination. Any students that cancel during holidays and try to re signup will have to pay a reconnection fee which is equivalent to 1 month’s training.
• The flexi bundle is the same as above but can be paused as you wish by giving us 24 hours’ notice.
• 12 lesson bundles are nonrefundable and have an expiry date of 12 months after students stop attending.
• We reserve the right to amend the membership terms, fees or these Conditions at our discretion. We will provide written notice of changes (e.g., email) at least [14] days before the changes take effect.
• We may refuse, suspend or cancel membership at our sole discretion for breaches of these terms, misconduct, or non-payment.

3. Fees & Payments

• All fees are payable in full and on time, according to the payment schedule you have signed up to. If you require date changes, we can accommodate this so please get in contact with us.
• Failure to pay fees may result in suspension of training rights and/or cancellation of membership.
• Any outstanding arrears must be cleared before you may resume training. If you have entered an arrangement to clear arrears, you must comply with that arrangement.
• We may increase our fees from time to time; we will give you notice [at least 14 days] before the increase takes effect.
• Any promotional or discounted fee is subject to any terms set out at the time of offer.

4. Training Sessions, Schedule & Facilities

• Training sessions are provided at the times and locations as published from time to time.
• We reserve the right to alter training days, times, venues, instructors or class structure at our discretion (e.g., due to instructor availability, holidays, facility issues or events beyond our control).
• Where classes are cancelled by us, we will make reasonable efforts to notify you.
• You must always follow the instructions of our coaches or staff and adhere to all safety, hygiene and conduct rules in our facilities.

5. Health, Fitness & Medical Responsibility

• By signing up you accept our assumption of risk, which is posted on our website membership pages. Medical conditions or medications that may affect your participation should be made known to the instructor.
• You are responsible for ensuring you are physically fit and able to train. If uncertain, you should seek medical advice before participating.
• If you feel unwell or become injured during a session you must stop training immediately and inform the instructor.
• You must not train if under the influence of alcohol or non-prescribed drugs.

6. Conduct, Hygiene & Etiquette

• Good personal hygiene is required: clean training kit, short nails, no jewellery or accessory that may cause injury.
• Respect your instructors, fellow students and training partners. Reckless, aggressive or unsafe behaviour will not be tolerated.
• Bullying, harassment, discriminatory or abusive language or behaviour is strictly prohibited. We reserve the right to suspend or terminate membership for serious or repeated misconduct.

7. Risk & Liability

• Martial arts training is a contact sport and carries inherent risk of injury, loss or damage. By participating you acknowledge and accept those risks.
• We (Kaizen Martial Arts), our instructors, staff, owners or volunteers are not liable for injury, loss or damage sustained by you, your property, your dependants or your heirs, except in the case of proven negligence by us.
• You agree not to make any claim against us, our owners, instructors or staff for injury, loss or damage arising out of training, other than in the case of proven negligence.
• We strongly recommend you obtain personal sports injury insurance in addition to any compulsory insurance or licence requirements we may impose.

8. Junior (Under 18) Members & Safeguarding

• Children under the age of 18 must be signed up to training by a parent or legal guardian.
• Parents/guardians are responsible for drop-off and collection and for the conduct of their child before or after the supervised class time.
• Our safeguarding policy applies to all junior members and vulnerable persons. You may request a copy of our Child Protection / Safeguarding Policy.
• At 22 junior memberships will convert to adult status.

9. Facilities, Equipment & Personal Belongings

• Members must treat our premises, equipment and property with respect and care.
• We are not responsible for loss, theft or damage to any personal belongings you bring onto the premises.
• You may be required to wear or use approved training equipment or protective gear. You must abide by any such requirements.

10. Data Protection & Privacy

• We will store personal data securely and only use it for membership administration, class scheduling, communication and legitimate business purposes.
• We comply with UK GDPR and other applicable data-protection laws. Our separate Privacy Policy explains how your data is used and your rights in respect of your personal information.

11. Cancellations, Freezes & Refunds

• Membership cancellation by you must be made in writing (via email or letter) with the required notice period (e.g., 30 days).
• Missed classes are not eligible for refund (unless we cancel the class).
• In the event of long-term injury or illness you may request a membership freeze; any decision is at our discretion and subject to our freeze policy.
• Refunds for membership or classes are only as set out in our cancellation/freeze policy and in accordance with relevant consumer law.

12. Rights of the School

• We reserve the right to refuse membership, deny access to training sessions or cancel membership at our discretion (e.g., for breach of terms, misconduct or failure to pay fees).
• We may, at our discretion, set, alter or remove class times, change instructors, move venues, or modify our training programmes.
• We will endeavour to communicate any significant change but cannot guarantee it in all circumstances (especially in emergencies or “force majeure” events).

13. Respect, Community & Values

• Members are expected to uphold the values of Kaizen Martial Arts: respect, integrity, discipline, continuous improvement, inclusivity and community spirit.
• Any behaviour (inside or outside the School) which damages the reputation of the School, harms other members or undermines the training environment may result in disciplinary action, suspension or membership termination.

14. Governing Law & Jurisdiction

• These Terms & Conditions shall be governed by and construed in accordance with the laws of England & Wales.
• Any dispute arising under or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of England & Wales.

15. Agreement

By attending classes, entering our premises or using our services, you confirm that you have read, understood and agree to abide by these Terms & Conditions.